SHORT OF TIME . . . ENERGY . . . AND HELP AROUND THE HOUSE?

Cleaning is performed by experienced, screened, reliable Home Help Experts                who can assist you with the many types of cleaning services:

Dedicated Housekeepers who will thoroughly clean your home on a weekly or casual (one of) basis . . . who can take care of any of your:

and who can also carry out appropriate 'MAINTENANCE CLEANING' for your home, for example, a typical 'clean plus maintenance clean' might look

something like this:

Spring Cleaners and Move In/Move Out Cleaners who can give your home a thorough 'overhaul' (i.e often includes cleaning out cupboards

and drawers, cleaning ovens, cleaning underneath where the fridge and washing machine used to live, spot cleaning of marks of doors, walls etc - as well as the standard chores) as you move out - or - in! (we can even help with the packing/unpacking)

Party Help People                      for special occasions  

when you just can't possibly take care of it all by yourself (why not join the party instead of working at the party!)

Are you tired of spending your precious weekends catching up with the cleaning and ironing or perhaps catering for that family function?

Just look at how we can help!

BOOKINGS AVAILABLE ANY DAY MONDAY TO SATURDAY FOR MOST SUBURBS!

We work on hourly rates, with you nominating the amount of hours you require (we find every client we speak with has either

had a previous cleaner/housekeeper in to clean their home, or has cleaned the home themselves, and therefore

has a fairly good idea of how long their chore list takes to complete. 

We receive many calls, each day, from people asking "I have a 4 bedroom house with 2 bathrooms, how long will that take to clean?" 

We explain that it's generally not so much about the size of your home, but about what's on your chore list and how detailed you wish your clean to be.

Look at this for an example:

Almost every person who calls us will ask "how do I get allocated the best cleaner/housekeeper for my home?"

The best way to achieve this is be as flexible as possible. For example, we take a number of calls every day from people who have immensely

strict/lengthy criteria, and who say something like:

• I want the best cleaner you have

• I want her to be long-term

• I want a female cleaner

• I don't want anyone from overseas

• I don't want someone young or a student

• I need to have them on a Friday, and it must be Friday morning

It's easy to see why this seriously limits our choices of who can be allocated. Every cleaner working with us is already attending a number of homes,

and has perhaps only one or two free mornings or afternoons in their roster.  Whilst we work throughout the Melbourne metro area, it's only sensible that we

allocate homes within a reasonable radius of' where the cleaner lives or already has other work. We also need to be mindful of various other factors, for example,

some cleaners must finish by 3.30pm in order to collect children from school, or can't start before 10am due to early morning work commitments elsewhere.

The ideal cleaner for your home might:

- meet all your specifications but only be available on a Tuesday afternoon, or a Thursday morning (and have the rest of their roster already filled up)

- be available on a Friday morning but is someone from overseas, or a male (some of the fastidious, experienced males are so good that they have an even longer waiting list than any female cleaner)

- be available on a Friday morning, although is from overseas and an excellent cleaner

If you are able to offer some flexibility in your requirements, you will get the best possible cleaner available allocated to you. But if we are required to meet a

list of tight specifications, then we have to send you who is available on that morning or that afternoon

Please consider how flexible you can be, before making your booking, in order to get the best result.

It's important also that you consider a cleaner/housekeeper requires some guidance from you, when at your home, to do the best job possible. That means :

 supplying verbal information or instruction books on the use of your equipment (there are many types of vacuums, steam mops, washing machines etc out there and cleaners can't know every one of them)

advising what you expect in your clean (which differs greatly from home to home)

remembering people are different - some cleaners are slightly slower and more thorough, others are slightly less thorough but get through more chores

cleaners need guidance on any special requirements, i.e. the dining table that should not have any chemicals sprayed on it to clean, the polished boards that should not be vacuumed, the stove top surface that should never be cleaned with a scourer etc.

It a great idea to have a list for your home, outlining your requirements and any special do's or don't regarding what to use (and not to use) to clean specific items of furniture or specially treated surfaces in your home - that way a new, or temporary, cleaner to your home had ready information to work with.

Contact Information

Telephone

Office: 03 9873 5215  (Monday to Friday 9.00am to 5.00pm, excluding public holidays)

         

(Cancellations must be phoned through to our office prior to 5pm on the business day before your booking is due, otherwise your booking must be paid for in full.

Cancellations or alterations cannot be accepted via email)

 

Postal address

P O Box 82 Vermont Vic 3133

ABN: 21 636 843 250

FOR FURTHER INFORMATION, PLEASE VISIT OUR FAQ PAGE

 

TO MAKE ANY FURTHER ENQUIRY, OR TO MAKE A BOOKING, PLEASE TELEPHONE OUR OFFICE ON (03) 9873 5215

Copyright © 2009 A Woman's Touch Domestic Agency