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We
offer a personal, dedicated booking service to most of metropolitan
Melbourne. In most instances we can get your home started/serviced
within one to three days
All
Cleaners/Housekeepers and Party Helpers are insured, experienced,
screened/police checked and reliable
Our
office reception and office admin staff are long experienced in the
cleaning industry - and - in offering first class customer service
Our
office is staffed Monday to Friday 9am to 5pm (excluding public
holidays). We are a full time, busy operation, growing rapidly every
year since 1993
More than
38% of our bookings each year come from referrals, which is a great
indicator of the service we offer
There
are no extra, or undisclosed, charges. We offer a simple, clearly set
out, flat hourly rate for all work
We
take the time to explain to each household that they need to provide
their cleaner with a detailed chore list to work through in order to
efficiently tailor that clean to that home. Due to this practice, we
receive lots of compliments and very few complaints
We
encourage detailed and clear all-round communication in order to ensure
client households receive an impressive and tailored service, and as a
consequence of this find we that cleaners / housekeepers get the sense
of satisfaction and receive the compliments and referrals they work hard
for - therefore most are long-term cleaners
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