|
vacuuming
sweep/wash floors
cleaning kitchen
cleaning bathroom
cleaning toilet
cleaning laundry
dusting
polishing
glass cleaning
mirror cleaning, etc
|
|
ironing
washing
hanging out washing
folding clothes
general tidying
changing beds
, etc
etc |
|
1st week of month:
all regular chores
plus cleaning inside of fridge, oven,
microwave
2nd week of month:
all regular chores
plus wet dusting of skirting board and
window ledges
3rd week of month:
all regular chores
plus tidying kitchen or laundry cupboards
or food pantry
4th week of month:
all regular chores
plus removing and cleaning all contents
of kitchen dresser |
|
raking up leaves
sweeping paths
sweeping patios
washing deck areas
cleaning outdoor furniture
brushing down cobwebs
light weeding, etc |
|
cleaning out cupboards
cleaning out drawers
cleaning ovens
cleaning reachable
windows
spot cleaning of doors
spot cleaning of walls
wet dusting window ledges
wet dusting skirting boards
plus any standard chores, etc |
|
cleaning out cupboards
cleaning out drawers
cleaning showers
cleaning ovens
wet dusting skirting boards
wet dusting window ledges
cleaning where fridge was
cleaning where washer was
spot cleaning of doors
spot cleaning of walls
helping packing or unpacking
plus any standard chores, etc |
|
circulating platters of
food
keeping dishes, glasses and cutlery washed
and ready to be re-used
ensuring the kitchen is kept clean as the
party continues so that sinks and benches are kept free for continued
food preparation
ensuring at end of the party, there is minimum,
if any, cleaning
up in the kitchen for the host, etc |
How do you proceed with your cleaning booking?
-
Phone our office on 03 9873 5215 and speak to
any of our consultants (or make an
online booking if you prefer)
-
Let us know what type of clean you require
(i.e. general cleaning/housekeeping, spring clean, moving home clean)
-
Tell us how often you want a cleaner to
come, i.e. weekly, fortnightly, once-only (If you want weekly, we send you
someone who is available at the same time/day every week. If you want
fortnightly, we send you someone who goes to another home on the same
day/time on the other week that they don't come to you. If once-only, we
send you someone who can come only on your one requested date because they have a
temporary cancellation of their usual weekly client, who they return to the
following week)
-
Let us know if your visit is cleaning only,
or if you will require some ironing and/or some yard clean-up too
-
Discuss with us the arrival time that works best for
you, the options are mostly:
* anytime 9am to 5pm approx (if no-one is home all day and the time therefore
doesn't really matter)
* 1pm/1.30pm (this means your cleaner/housekeeper will arrive between 1pm and
1.30pm)
* 1.30pm/2pm (this means your cleaner/housekeeper will arrive between 1.30pm and
2pm)
* 9am/9.30am (this means your cleaner/housekeeper will arrive between 9am and
9.30am)
|
What else do you need to know, or consider, before
proceeding?
-
Your cleaner/housekeeper will use YOUR
equipment and products (This helps us keep the hourly rate down as low as
possible. Also, most homeowners express a preference to use their own tried
and true products, based on proven good performance (and preferred
family-friendly odours) for their home surfaces, or prefer to use only
environmentally friendly products, etc
-
The best way to get the 'right' clean for
your home is to provide your cleaner/housekeeper with a detailed chore list
so that they are clear about how detailed you wish your clean to be (ie do
you want the skirting boards and window ledges wet dusted in each room?).
*As you write your chore list, this also provides you with the list of
equipment and products you will need to provide
-
Cleaners are paid in cash at the time of each
visit (every cleaner/housekeeper carries their tax invoice book - just let them
know whether you'd like a tax invoice left each week, or at the end of each
month)
-
You can avoid
payment for any re-scheduled or cancelled booking providing you call our
office, before 4pm on the business day before your booking is due, to cancel
-
Think about how you will arrange access for
the cleaner/housekeeper, if you won't be at home to let the cleaner in
|
Cancellation Information:
.
Cancellations must be phoned through to our office phone prior to 4pm on the
business day before your booking is due, otherwise your booking must be paid
for in full (the total number of hours you have booked)
We do not provide an email address or an after
hours answering machine service on our office phones, due to problems
experienced in past years of people emailing or leaving answering machine
messages with messages such as "Its Susan, please let my cleaner know I want
to cancel my next clean", when we have numerous bookings with the first name
of Susan and we don't know which Susan this message is from.
This is why is it necessary for you to communicate
with us by telephone, where we can be sure we have the opportunity to obtain all
the necessary information and from you (such as correctly identifying you,
confirming your next resume date, etc)
We always ensure we do provide a full time
telephone service Monday to Friday 9am to 5pm (excluding public holidays) for
your convenience |
